Privacy Policy

Effective Date: December 21, 2011

Privacy Policy

We at Virtual Incentives respect your concerns about privacy and value the relationship we have with you. This Privacy Notice describes the types of personal information we may collect on our website www.virtualincentives.com, how we may use that information, and with whom we may share it. Our Privacy Notice also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We also tell you how you can reach us to update certain information you’ve given us, ask us not to send you future communications, or answer any questions you may have about our privacy practices.

The Truste Privacy Seal

Virtual Incentives has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers the website www.virtualincentives.com . TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us here . If you are not satisfied with our response you can contact TRUSTe here.

In compliance with the Privacy Shield Principles, Virtual Incentives commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Virtual Incentives here.

Virtual Incentives has further committed to refer unresolved Privacy Shield complaints to TRUSTe, an alternative dispute resolution provider located in the [United States]. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit TRUSTe here for more information or to file a complaint. The services of TRUSTe are provided at no cost to you.

Affirmative Commitment

Virtual Incentives complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.

Virtual Incentives has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

Information We Collect and How We Use It

You may choose to provide personal information (such as your name, address, telephone number and e-mail address) on this website. Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information.

Creating An Account

To take full advantage of all our website offerings, you may choose to create an account on our site. To create an account, we ask you to submit certain information (such as your contact information and credit card number) so we can communicate with you and provide you with the products you order.

Purchases

If you’ve created an account on the site, you may buy our products or services online. We use the contact and payment information you provide when you set up an online account so we can send you the items you ordered or provide the services you’ve requested. We may use service providers to help us fulfill your order. We share information about you with these service providers only for this purpose.

E-mail

When you create an account on the site, we request your e-mail address so we can communicate with you by e-mail. For example, we will use your e-mail address to send you your login, which will allow you to access your account online.

Contact Us

You may choose to contact us through our website. If you e-mail us through the “Contact Us” link on this site, we ask you for information such as name and e-mail address so we can respond to your questions and comments. You may choose to provide additional information as well. We use the information you provide to respond to your inquiries.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our member information page or by contacting us by telephone or postal mail at the contact information listed below.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies

When you visit our website, your browser automatically sends us certain Internet-related information (such as the Internet Protocol (IP) address of the computer you’re using). We also may use cookies to better understand how visitors use our site.

Cookies are small text files that websites often store on the computer hard drives of visitors to their sites. A cookie contains a unique code, which is used to recognize your computer when a user of your computer returns to a website that was visited previously. Web beacons are Internet tools that help us determine, for example, whether a website page has been viewed. We use cookies and Web beacons to enhance the online experience of our visitors and to better understand how our site is used. Cookies and Web beacons may tell us, for example, whether you have visited our site before or whether you are a new visitor.

The “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Remember, though, without cookies, you may not be able to take full advantage of all our website features.

Information We Share

We do not sell, rent, trade or otherwise disclose personal information about our website visitors, except as described here. We share information provided by our website visitors with service providers we have retained to perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf such as our shipping provider and our email service provider Hubspot. or to comply with legal requirements. We also may share information about you with other members of our corporate family. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) in response to a request from law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) to exercise our legal rights or defend against legal claims.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to try to direct the transferee to use personal information you have provided through this website in a manner that is consistent with this Privacy Notice.

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Testimonials

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us.

Links to Other Sites

We may provide links to other websites for your convenience and information. These sites operate independently from our site and are not under our control. These sites may have their own privacy notices in place, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of these sites, any products or services that may be offered through these sites, or any other use of these sites.

Security

We maintain administrative, technical and physical safeguards designed to protect against unauthorized disclosure, use, alteration or destruction of the personal information we have about you. When you provide credit card information to make a purchase, we use the industry standard for Internet security — Secure Socket Layer (SSL) technology — to help protect the information you provide. This Internet encryption standard scrambles data as it travels from your computer to our server. Please note, however, that perfect security does not exist on the Internet. You’ll know that you’re in a secure area of our website when a “lock” icon appears on your screen and the “http” portion of our URL address changes to “https.” The “s” stands for “secure.”

Your Choices

If you would like to update your contact information or prefer not to receive certain communications from us (such as e-mail), please call us or write us using one of the options provided below or click here.

Updates to this Privacy Notice

We may update or change this Privacy Notice from time to time and without prior notice to you. We will post a prominent notice on this site to notify you of any significant changes to our Privacy Notice and indicate at the top of the Notice when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy Notice, or if you would like us to update certain information you have provided to us or your communication preferences, contact us by calling us at +1-646-736-1910 or writing us at:

Virtual Incentives

21 Old Main Street
Suite 208
Fishkill, NY 12524