Roles at Virtual Incentives
Client Success
Cold Spring, NY
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Client Success Group Admin

Cold Spring, NY

As a Client Success Group Admin, you’ll join the Vi Client Success Team and will be integral in helping them deliver an unparalleled premium customer experience in an environment that’s highly client-focused and fast-paced. A successful Client Success Group Admin operates efficiently in this climate, maintains composure, exhibits professionalism, and delivers the highest levels of support to the team at all times. 

Essential Duties/Responsibilities:

  • Support the needs of our Client Success team as a whole.
  • Provide support in various projects and client-focused tasks.
  • Assist with scheduling internal team and client meetings.
  • Help track client inquiries in our CRM, Salesforce.


  • Strong business acumen
  • Passion for client experience
  • Competitive spirit
  • Excellent written and verbal communication skills
  • Action-oriented with strong organizational, analytical and problem-solving skills
  • Dependable, motivated, self-starter, with the ability to work independently and collaboratively
  • Ability to work in a fast-paced, team environment


  • Bachelor’s degree.

Job Type: 

  • Full-time

You Know What to Do.