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At Virtual Incentives, we’re revolutionizing the rewards industry one virtual gift card at a time. Come be a part of the movement.

Why work at Virtual Incentives?

You want to help change the way the world receives incentives.

From Fortune 100 companies and professional sports teams, we work with some of the biggest brands in the world. We’re a successful software company with a start-up mentality. Our leadership team is always available, teams work side-by-side and fresh perspectives are not only encouraged, they’re celebrated

Virtual Incentives was born from the idea that there is a better way for companies deliver incentives. The belief that people matter is at the core of our culture.

We believe that people have wisdom that’s worth listening to, learning from and acting on. Be one of those people at Virtual Incentives.

Current Openings

Overview

Virtual Incentives, a leading global provider of digital reward solutions, is seeking a proven, top performer who will be responsible for identifying and closing large-scale incentive based solutions for the company.  You will focus on our prepaid reward products and services that are utilized in the consumer promotion, market research and corporate incentive sectors.

Responsibilities In this high profile rainmaker role, you will leverage your consultative selling skills to target Fortune 500 CEO’s, CMO’s, Chief Merchants, Directors of Pricing, Merchandize and Marketing clients to identify and qualify their needs.  You will work closely with Sales leadership and cross functional teams in Client Development, Sales Operations and Marketing to position and close clients on our customized incentive based payments platform.  This critical role reports directly to our Senior Vice President of Sales and works closely with our VP of Client Development on new business initiatives.

The Director of Enterprise Sales will be responsible for identifying potential accounts, developing an account entry strategy, conducting the prospecting campaign, developing relationships and understanding the customer’s critical business strategies and then working with a team of subject matter experts to create and execute a solution to achieve the customer’s business objectives. The successful candidate will travel up to 50% of the time and work in a remote office setting.

Qualifications

• Minimum seven years of direct B2B sales experience calling on Fortune 1000 companies.

• Clear history of new business development selling professional services

• Demonstrable sales success through prospecting and growing revenue in multiple accounts and channels

• Experience selling into any of the following industries: Automotive, Market Research, Retail, CPG, Agency, Telecommunications, Energy and Technology

• Extensive knowledge of the prepaid payments industry including both physical card and digital reward delivery, competitive landscape, regulatory environment and emerging trends

• Large volume sales experience ($250k plus per sale)

• Experience with broad range of sales cycles (three to six to twelve months)

• Compensation derived through highly leveraged commissions and bonuses

• Trained in structured sales methodology: Sandler sales training a plus

• Four year college degree is required; advanced degree is a plus

• Proficiency in Microsoft Office Suite products required

• Experience with cross functional CRM systems (Salesforce.com) and sales reporting tools

Location

Virtual position: West

Highly Lucrative compensation package with no cap

JOB DESCRIPTION

As an Account Manager you will formulate and execute a sales strategy within an assigned region.

Your Impact

You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Virtual Incentives Reward Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our team.

Attributes:

  • Consultative selling experience
  • Prospecting Skills
  • Strong Communication Skills
  • Strong Business Acumen
  • Competitive spirit
  • Ability to collaborate
  • Resourceful
  • Coachable
  • Drive for results
  • Ability to work in fast-paced, team environment
  • Strong Executive Presence
  • Experience articulating ROI
  • Solution Selling Ability
  • Strong Discovery Skills
  • Objection Handling Skills
  • Planning and Closing Skills

MINIMUM QUALIFICATIONS:

  • 1 – 2 years of full-time corporate sales experience (software sales is a plus).
  • Bachelor’s degree is strongly preferred.
  • Excellent written and verbal communication skills
  • Action oriented with strong organizational, analytical and problem-solving skills
  • Highly adaptable, fast learner
  • Dependable, motivated, self-starter, with the ability to work independently
  • Ability to multi-task and perform effectively under pressure

We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

JOB DESCRIPTION

We are looking for a customer-oriented service representative for our high volume Call Center.

Your Impact

As a customer service representative you will provide assistance and answer any questions a Reward Recipient may have. You will Provide them with detailed and accurate information and will do it in a way that is both personable and professional.

Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and willing to investigate if they don’t have enough information to resolve Recipient inquiries or complaints.

The target is to ensure excellent customer service, respond efficiently to Recipient inquiries while also maintaining high customer satisfaction.

Attributes:

  • Manage large amounts of incoming calls
  • Respond to a large amount of Recipient email inquiries in the form of tickets
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide Reward Recipients with accurate, valid and complete information by using the right tools and/or methods
  • Meet or exceed personal/customer service team response times and ticket touches
  • Go the extra mile to assist callers

MINIMUM QUALIFICATIONS:

  • High school diploma or higher is required
  • Proven customer service experience or experience as a client service representative is a plus
  • Strong phone contact handling skills and active listening
  • Need to be outgoing and personable with the ability to adapt/respond to different types of people/situations
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma or higher is required

We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

JOB DESCRIPTION

The Virtual Incentives Support team is comprised of highly skilled team members who have a passion for making customers successful. Our Success Specialists pride themselves in delivering an unparalleled premium customer experience that leaves customers wanting and coming back for more. The Client Success Team is highly client-focused and fast paced. A successful specialist operates efficiently in this climate, maintains composure, exhibits professionalism, and delivers the highest levels of client satisfaction at all times. While our focus is on the customer, we also have fun as a team.

RESPONSIBILITIES:

  • Provide exceptional technical support via phone and email to Virtual Incentives clients
  • Help with engaging backline teams via escalation as needed
  • Answer technical questions, solve technical problems, and suggest appropriate workarounds
  • Manage customers’ expectations and experience in a way that results in high customer satisfaction
  • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers
  • Define and describe technical best practices
  • Complete assigned special project responsibilities as assigned by leadership

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in Business, Computer Science or a related field
  • Passion for Client Experience
  • Excellent written and verbal communication skills
  • Action oriented with strong organizational, analytical and problem-solving skills
  • Highly adaptable, fast learner
  • Dependable, motivated, self-starter, with the ability to work independently
  • Ability to multi-task and perform effectively under pressure

We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

JOB DETAILS

EA to C-Suite, CEO, CFO, and CTO

JOB DESCRIPTION

Flawless execution of administrative activities, with high attention to detail, organization and process.

Demonstrate ability to maintain high level of professionalism, confidentiality, discretion and judgment.

Provide a strong, strategic partnership with the executive to improve day-to-day efficiency. We also have fun as a team.

RESPONSIBILITIES:

Calendar Management:

  • Manage day-to-day schedules in such a way that the executive is able to complete their obligations in an organized, efficient way.
  • Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off-site meetings, one-on-one meetings, etc.
  • Take into consideration calendar priorities based on release cycle, fiscal calendar, current projects, customer fire drills, and team needs
  • International and domestic travel booking.
  • Book appropriate domestic and international travel within Vi travel policy

Expenses:

  • Submit accurate expense reports in a timely manner adhering to Virtual Incentives policy.

Event Management:

  • Organization of quarterly meetings, volunteering events, off-sites, etc.

Additional Tasks:

  • Assist with food orders, luncheon planning, etc.
  • Assist with PowerPoint presentations; Microsoft and Google applications when needed.
  • Experience with the setting up and management of virtual meetings and tools e.g., GoToMeeting, GoToWebinar, Google Hangouts and conference calls.
  • Increased knowledge of all internal policies and systems.
  • Participate in planning and other business-related meetings as requested.
  • Other administrative duties as requested.

Soft Skills:

  • Project management of intermediate complexity.
  • Use initiative and judgment within established guidelines.
  • Effectively interface with employees from other groups within Virtual Incentives and senior executives inside and outside the company.
  • Organize, prioritize and coordinate multiple work activities with the ability to meet deadlines.
  • Strong teamwork skills, and a strong ability to offer suggestions and improvements to process and work effectively across a range of personalities.
  • Strong relationship management skills.
  • Agility and flexibility in response to changing priorities and needs.
  • Proven ability to manage projects, work under pressure and consistently make deadlines.
  • Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.
  • Very strong technical competency, specifically with MS Word, Excel, PowerPoint, Gmail, and Gcal.
  • Strong oral and written communication. Ability to communicate clearly and effectively with senior leaders and external partners.

IDEAL ADDITIONAL SKILLS:

  • Salesforce experience a plus.
  • Quickbooks experience a plus.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree
  • 3+ years experience
  • Excellent written and verbal communication skills
  • Action oriented with strong organizational, analytical and problem-solving skills
  • Highly adaptable, fast learner
  • Dependable, motivated, self-starter, with the ability to work independently
  • Ability to multi-task and perform effectively under pressure

We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

JOB DESCRIPTION

As the Head of Sales, you will be responsible for planning and implementing sales strategies, coaching and mentoring the sales professionals, and driving business development and revenue generation.

RESPONSIBILITIES:

  • Create and implement strategic plans; create an annual sales plan
  • Develop and manage sales budget
  • Shadow and mentor the sales team members on their approach, product knowledge, presentation skills, relationship building skills, ability to close deals, etc.
  • Create and play out mock sales situations
  • Conduct pre-call/pre-meeting briefings and call/meeting debriefings
  • Review and analyze sales reports and other metrics
  • Set sales/performance goals
  • Create action plans and performance improvement plans
  • Hold 1-on-1 meetings and team meetings
  • Keep employees engaged
  • Attend trade shows, trade association meetings, conferences, and conventions
  • Bridge gap between sales and marketing and understand how marketing can support sales properly
  • Put together marketing campaigns that support sales

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in Business, Computer Science or a related field
  • B2B sales experience
  • Passion for Client Experience
  • Excellent written and verbal communication skills
  • Action oriented with strong organizational, analytical and problem-solving skills
  • Highly adaptable, fast learner
  • Dependable, motivated, self-starter, with the ability to work independently
  • Ability to multi-task and perform effectively under pressure

We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

JOB DESCRIPTION

Work with Finance team to perform ongoing revenue related tasks and analysis. Reports to CFO.

RESPONSIBILITIES:

  • Account for revenue in accordance with company policy
  • Participate in month end close activities by ensuring sales transactions are recorded timely and accurately, in accordance with US GAAP
  • Identify and assist with implementation of process improvements
  • Prepare monthly revenue analysis and prepare miscellaneous revenue adjustments as needed.
  • Additional projects as necessary

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in Accounting or Finance
  • 3+ years of experience
  • Must have an advanced knowledge of Excel
  • Strong analytical skills
  • Detail orientation
  • Ability to problem solve, both from an accounting and system perspective
  • Ability to work independently but also be a team player
  • Ability to multi-task and prioritize in fast-paced environment
  • Exceptional project and time management skills
  • Strong communication and interpersonal skills

We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

JOB DESCRIPTION

Work with Finance team to perform ongoing accounting related tasks and analysis. Reports to CFO.

RESPONSIBILITIES:

  • Account for revenue in accordance with company policy
  • Participate in month end close activities by ensuring sales transactions are recorded timely and accurately, in accordance with US GAAP
  • Maintain monthly journal entries
  • Record supporting information for all journal entries
  • Enter all journal entries into the accounting software
  • Reconcile the intercompany account bank reconciliations along with other bank reconciliations and ensure that discrepancies are resolved timely
  • Ensure that recurring entries are changed or terminated at appropriate trigger points
  • Maintain detailed listings of the contents of all balance sheet accounts
  • Maintain bank deposit information
  • Maintain other subledger schedules such as fixed assets, prepaid, security deposits
  • Maintain and assist with all balance sheet account reconciliations
  • Maintain client and intercompany A/R, AP, Payroll
  • Maintain company credit card reconciliations
  • Ability to independently identify, assist auditors, accounting reconciliations and journal entry examinations
  • Assist in the production of financial statement

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in Accounting or Finance
  • 3+ years of experience
  • Must have an advanced knowledge of Excel
  • Quickbooks experience is a plus
  • Strong analytical skills
  • Detail orientation
  • Ability to problem solve, both from an accounting and system perspective
  • Ability to work independently but also be a team player
  • Able to multi-task and prioritize in fast-paced environment
  • Exceptional project and time management skills
  • Strong communication and interpersonal skills

We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

JOB DESCRIPTION

As a Strategic Account Manager, you will sell to our largest, top Fortune 500 clients across a diverse set of industries.

Your Impact

You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Virtual Incentives Reward Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our team.

Attributes:

  • Consultative selling experience
  • Prospecting Skills
  • Strong Communication Skills
  • Strong Business Acumen
  • Competitive spirit
  • Ability to collaborate
  • Resourceful
  • Coachable
  • Drive for results
  • Ability to work in fast-paced, team environment
  • Strong Executive Presence
  • Experience articulating ROI
  • Solution Selling Ability
  • Strong Discovery Skills
  • Objection Handling Skills
  • Planning and Closing Skills

MINIMUM QUALIFICATIONS:

  • 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience is required to be successful in this role.
  • A bachelor’s degree is strongly preferred.
  • Passion for Client Experience
  • Excellent written and verbal communication skills
  • Action oriented with strong organizational, analytical and problem-solving skills
  • Dependable, motivated, self-starter, with the ability to work independently

We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

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